Voice Announcement System
Code Alerts, Nurse Call Paging and Visiting Hours from One System.
Modern hospitals, medical centers, and health systems face constant communication challenges across departments, floors, and specialized units. Healthcare CX delivers intelligent voice announcements that integrate with your PAVA-compliant emergency infrastructure to automatically respond to patient flow changes, staff needs, and life-safety situations. The system speaks clearly to patients, visitors, and staff in their native language while maintaining the calm, healing environment your facility requires.
Key Benefits
Available in 80+ languages
to serve diverse patient populations
Backed by decades of expertise
in critical environment communication
Enhanced by Microsoft Azure
for coordinated patient care
Staff Communication & Nurse Call Integration
Healthcare facilities need both instant response capabilities and scheduled automation. Healthcare CX provides multiple broadcasting methods that give staff immediate control for urgent situations while automating routine communications.
Automated Nurse Call Response That Improves Patient Care
Integrate with existing nurse call systems to automate patient request responses. When a patient presses their call button, the system automatically announces the request to available nurses and displays alerts on ward screens from busy ICUs and emergency departments to long-term care units.
Live Call Broadcasting
Instantly broadcast live announcements using micnode2 paging stations positioned throughout your facility. Staff can trigger announcements to specific zones, keeping unaffected areas undisturbed. Every live call is automatically transcribed. That transcript then becomes the source for instant TTS announcements, which can also be broadcast in additional languages if needed.
Emergency Staff Paging for Code Response & Urgent Care
Broadcast urgent staff calls and internal alerts to specific zones or facility-wide. Code announcements reach emergency response teams instantly while physician pages direct doctors to the right location with synchronized audio and visual notifications.
Scheduled Announcements with Emergency Override
Modern hospitals need both predictable patient communication and instant response capability. Healthcare CX automates routine hospital announcements while giving medical staff quick-deployment tools for urgent patient notifications and facility updates.
Scheduled Announcements
Automate routine hospital communication that happens consistently throughout your medical facility without consuming staff time or requiring manual triggers.
Ad Hoc Announcements
Deploy unscheduled announcements quickly for time-sensitive patient situations and facility updates that require immediate communication.
Professional Text-to-Speech for Healthcare Communication
Healthcare CX voice announcements are built on Microsoft Azure AI Speech technology, delivering natural-sounding announcements specifically tuned for medical environments. We generate patient-friendly audio communication that updates automatically based on patient flow, appointment schedules, and staff coordination needs. Our voice and content team customizes everything to match your facility's exact requirements.
Dynamic Variables for Real-Time Information
Create announcement templates with variables for physician names, room numbers, and department locations. The system automatically fills in current data from your hospital systems each time it plays. Works with appointment times, wait times, medication schedules, and any operational data your systems provide.
Clinical Speech Control
Healthcare CX includes a speech editor built for medical terminology and clinical communication:
Accessible Visual Paging
Meet accessibility requirements with synchronized audio-visual communication:
Audio Environment Management
Hospital environments require audio that balances patient comfort with clear communication. Background music and volume control maintain calming atmospheres while ensuring critical announcements always reach patients, visitors, and staff.
Healing Soundscapes for Patient Environments
Synchronize calming audio across your medical facility to reduce patient stress and create healing environments that support recovery.
Different clinical areas play appropriate sound environments.
Background audio automatically lowers during announcements.
Audio environments adjust throughout the day from energizing to calming content.
Therapeutic audio masks clinical sounds and supports healing environments.
Automatic Volume Adjustment Based on Ambient Noise
Intelligent volume control automatically adjusts announcement levels based on surrounding noise.
Announcement volume increases during busy periods and decreases during quiet hours.
Patient information remains audible in both bustling and quiet areas.
Announcements play at minimally disruptive levels while remaining comprehensible.
Critical medical alerts override ambient sensing for maximum clarity during emergencies.
Extend Healthcare CX with nnounce Hardware
Built alongside the software, nnounce hardware slots straight into Healthcare CX without the integration work. Keep your existing PA infrastructure and add intelligent control on top, or build out a complete audio setup from the ground up. Either way, every microphone station, amplifier, and zone controller works exactly as the system expects.
Why Hospitals and Health Systems Choose Healthcare CX
Healthcare CX delivers intelligent audio communication that serves diverse patient populations while coordinating staff and responding to emergencies. All backed by decades of experience in critical environments.
Synchronized Audio & Visual
Announcements convert to text displayed on screens throughout your facility.
Nurse Call Integration
Works with your existing nurse call infrastructure for coordinated patient response.
Instant Emergency Response
Urgent staff calls and emergency alerts to specific zones or facility-wide.
Intelligent Volume Control
Automatic adjustment ensures announcements are heard in both busy and quiet areas.
Synchronized Audio & Visual
Ready to Improve your PA System?
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Frequently Asked Question
Got questions? We’ve got answers.
When a patient presses their call button, the relevant nursing team gets an audio announcement and a visual alert on ward screens at the same time. This happens automatically through the connected nurse call system, with no manual step required from staff to initiate the response.
The speech editor lets you adjust how medical terms and physician names are pronounced, and gives control over delivery pace and tone per announcement type. You can preview any change before it reaches patients, which is particularly useful for getting clinical terminology.
Announcements only reach the zones where they are relevant, so activity in one ward does not disturb others. You can set limits on how often specific announcements repeat, so routine communications do not become background noise through overuse. The system may also adjust volume based on ambient noise levels as an additional layer of control, though the more practical tool for most facilities is managing zone targeting and announcement frequency from the start. Contact us to discuss how this can be configured for your environment.
Scheduled announcements cover things that happen the same way every day, like visiting hours or pharmacy opening times. Ad hoc announcements are for situations that come up without warning. Staff can either record one on the spot using noise suppression, or type a message and send it immediately as a TTS broadcast to whichever zones are relevant.
A staff member at a micnode2 station selects the target zone and page live. The spoken message is transcribed automatically, and that transcript can simultaneously go out as a TTS announcement in additional languages if the facility is configured for multilingual broadcasting.
No. There are several ways to connect Healthcare CX to your current infrastructure without replacing it. For example, the ionode4 device bridges existing amplifiers and speakers directly to the platform, adding TTS, scheduling, and automated responses on top of what you already have. For facilities running Q-SYS, nnounce hardware integrates into that ecosystem through approved plugins. The platform also works with Bosch, Biamp, Honeywell, TOA, and other systems. Contact us to discuss the best integration path for your specific setup.